Terms of service
Welcome to Mall. These Terms of Service govern your use of our website, products, and services. By visiting our website or purchasing from Mall, you agree to be bound by these Terms.
Please read these Terms carefully before using our website.
1. Online Store Terms
By using this website, you confirm that you are at least the age of majority in your state or place of residence, or that you have permission from a parent or legal guardian to use this site.
You may not use our products or services for any illegal or unauthorized purpose. You also agree not to violate any laws in your jurisdiction while using our website.
2. General Conditions
We reserve the right to refuse service to anyone for any reason at any time.
You agree not to copy, reproduce, sell, resell, or exploit any part of our website, products, or services without written permission from Mall.
We may update, change, or discontinue any part of our website or services at any time without notice.
3. Product Information
We make every effort to display product details, colors, images, descriptions, and prices as accurately as possible. However, we cannot guarantee that your device’s display will accurately show product colors or details.
Product availability, descriptions, and pricing may change at any time without notice.
We reserve the right to limit quantities, discontinue products, or cancel orders at our discretion.
4. Pricing and Payment
All prices are listed in U.S. dollars unless otherwise stated.
We reserve the right to change prices at any time without notice.
Payment must be completed at checkout before an order is processed. By submitting payment information, you confirm that you are authorized to use the selected payment method.
5. Orders and Cancellations
After placing an order, you will receive an order confirmation email. This confirmation does not guarantee acceptance of your order.
Mall reserves the right to refuse, cancel, or limit any order for any reason, including suspected fraud, incorrect pricing, product availability, or shipping restrictions.
If your order is canceled after payment has been processed, we will issue a refund to the original payment method.
6. Shipping and Delivery
Shipping times are estimates and are not guaranteed. Delays may occur due to carrier issues, weather, holidays, inventory processing, or other circumstances outside our control.
Mall is not responsible for delays caused by shipping carriers or incorrect shipping information provided by the customer.
Customers are responsible for ensuring that shipping information is accurate before submitting an order.
7. Returns and Refunds
Returns and refunds are subject to our Return Policy.
Eligible returns must follow the requirements listed in our Return Policy, including return window, item condition, packaging, and non-returnable item categories.
Shipping and handling fees are non-refundable unless the return is due to a shipping error, damaged item, or incorrect item.
8. Final Sale Items
Certain products are final sale and cannot be returned or refunded. These may include, but are not limited to:
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Beauty products
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Bodysuits
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Face masks
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Intimates and lingerie
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Jewelry
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Swimwear
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Openpack wholesale orders
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Items marked final sale
9. Damaged, Defective, or Incorrect Items
If you receive a damaged, defective, or incorrect item, please contact us at support@mall.style within 7 days of delivery.
Please include your order number and clear photos of the issue. We will review your request and provide next steps if the item qualifies.
10. Customer Account Information
You agree to provide accurate, current, and complete information when placing an order or creating an account.
Mall is not responsible for issues caused by incorrect customer information, including incorrect email addresses, billing details, or shipping addresses.
11. Third-Party Services
We may use third-party services to operate our website, process payments, fulfill orders, ship products, or provide customer support.
Your use of third-party services may be subject to those providers’ own terms and privacy policies.
Mall is not responsible for the actions, policies, or services of third-party providers.
12. Promotions and Discounts
Promotional codes, discounts, and special offers may be subject to additional terms and restrictions.
Promotions may be changed, suspended, or canceled at any time without notice.
Discounts cannot be applied retroactively unless otherwise stated.
13. Prohibited Uses
You may not use our website or services:
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For any unlawful purpose
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To violate any laws or regulations
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To infringe upon our intellectual property rights or the rights of others
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To submit false or misleading information
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To upload viruses, malware, or harmful code
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To collect or track personal information of others
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To interfere with the security or operation of the website
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For fraudulent or abusive activity
We reserve the right to terminate your access to our website or services for violating these prohibited uses.
14. Intellectual Property
All content on this website, including text, graphics, logos, images, product descriptions, and website design, is the property of Mall or its content providers.
You may not use, reproduce, distribute, or modify any website content without prior written permission.
15. Limitation of Liability
Mall is not liable for any direct, indirect, incidental, punitive, or consequential damages related to your use of our website, products, or services.
Products are provided “as is” and “as available” unless otherwise stated.
Some jurisdictions do not allow certain limitations of liability, so some of these limitations may not apply to you.
16. Indemnification
You agree to indemnify and hold harmless Mall, its owners, employees, partners, suppliers, and service providers from any claims, damages, losses, liabilities, or expenses arising from your use of our website, your violation of these Terms, or your violation of any rights of another party.
17. Errors and Inaccuracies
Occasionally, information on our website may contain typographical errors, inaccuracies, or omissions related to product descriptions, pricing, promotions, shipping charges, transit times, or availability.
We reserve the right to correct errors, update information, or cancel orders if any information is inaccurate, even after an order has been submitted.
18. Privacy
Your use of our website is also governed by our Privacy Policy.
By using our website, you agree to the collection and use of information as described in our Privacy Policy.
19. Changes to These Terms
Mall reserves the right to update, change, or replace any part of these Terms of Service at any time.
Changes will be effective once posted on our website. Your continued use of our website after changes are posted means you accept the updated Terms.
20. Contact Information
For questions about these Terms of Service, please contact us at: